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PolarityTE RTA Digital Ecosystem

PolarityTE, a world leader in the pursuit of developing regenerative skin medicine, retained us to help medical practitioners provide better care by creating a set of digital applications that challenged the traditional methods of gaining knowledge, ordering and obtaining support of a product.

We designed and built PolarityTE RTA (Real-Time Assistant), an ecosystem of digital experiences that comprises of an iPhone app, Android app and a corresponding full capability desktop web app. A first of it’s kind, with Real-Time Assistant medical providers can connect directly to PolarityTE experts and a network of support at the touch of a button in a HIPAA compliant environment.


Quick and easy registration and profile creation

Setup TouchID for fast and secure access

Call, text and video chat with Medical Providers in a HIPPA compliant environment

Share photos and videos to better communicate medical case specifics

Track packages from PolarityTE, such as Biopsy kits, real-time

Access vital support content

Submit forms directly from within the app

Available on desktop through a feature-rich web application