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What We Do Experience Strategy

Through data-driven decision making, our talented team of researchers, strategists, designers and technologists create experiences that allow you to stay on the cutting edge of innovation and leapfrog your competition.

  • EXPERIENCE STRATEGY
  • PRODUCT & SERVICE STRATEGY
  • ETHNOGRAPHIC & GENERATIVE RESEARCH
  • PERSONA & JOURNEY DEVELOPMENT
  • CONCEPT & USABILITY TESTING
  • QUANTITATIVE RESEARCH
  • ANALYTICS & DATA STRATEGY

How We Do It

IMMERSE

Our outcomes find the win-win between customer satisfaction and business impact. We dive deep and immerse ourselves in your business and identify market trends to ensure an experience that is as unique as your brand.

 

UNCOVER

Our team engages with customers through qualitative and quantitative research methods to understand what they want and uncover what they need. Through this process of discovery, we are able to see beyond what is out there today and imagine experiences that will become industry game-changers.

TRANSFORM

We transform insights into opportunities that spark inspiration, quantify hypotheses, and visualize data into models and frameworks that can easily be referenced throughout your organization. Prioritizing these opportunities drives clear focus on solutions your business can rally behind.

ACTIVATE

Creating great experiences requires a strong strategic vision, and that’s where we thrive. Our breadth of capabilities allows us to envision, plan, and execute experiences that will move the needle for your revenue and marketshare, and ultimately create something your customers will love.

TESTIMONIALS Don't Just Take Our Word On It

In a few months, projekt202 has accomplished something we've been trying to do in years.

Company CEO

The insights around how we score employee satisfaction were worth the price of admission.

VP of Product Management

...a huge leap in usability

Call center Representative

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